Why are your rates so low?
Can we meet in person?
How long will it take to build my site?
Do I have to choose a package?
Do you build sites for businesses too?
Can a site be larger than 10 pages?

Have you ever heard the saying that you "probally get what you pay for?". We disagree. Our desire is to keep our rates affordable. Our mission is to provide quality, low cost, web design for ministries, businesses, and organizations. We don't believe that you need to pay hundreds, or even thousands, of dollars for a professional looking website.

We are also very aware that there are many free site builder offers out there. The catch is that these sites produce 'cookie cutter' websites with very little personalization in design. We know that your organization deserves better and we are willing to keep our rates low to remain competitive and affordable. It is our belief that your site should reflect your goals in design and presentation.

The bottom line - Whether you are a not-for-profit organization, a business, or just an individual, we want to keep our rates affordable. Period.

Yes. Wherever it is convenient for you. If you are local to the Upstate/Southern Tier of New York (Binghamton, Elmira, Syracuse), or the Northern Tier of Pennsylvania (Scranton, Mansfield, Montrose), we can come to you. We will set up a free consultation session where we will help you decide if a web site designed by New Heights Web Services will benefit you.

If you're outside of these areas, we can develop a site without ever meeting in person, through phone, fax, the Internet, and e-mail. We'll post designs and sketches on the Internet for you to review and approve.

A typical web site takes anywhere from a couple weeks to a few months to complete depending on your timeline, the size of the site, and the rate of information exchange between the designer and you.

The timeline is dependent on any number of other factors, including complexity of design, if you already have an idea chosen, or if you would like us to mock up designs for you.

One of the most important pieces is constant communication. The faster you give us your feedback, the faster your site will be completed.

No. Our packages are suggestions. The price for each package is contingent on whether or not you use all that is included in that package.

For example: The rate for our Starter Site is $50. If you choose this package and do not include any pictures on your site, the price would be lowered (since the package price includes photo scanning). To get a free quote, complete our quote request form.

Yes. We can even help you sell your product online by integrating a shopping cart. Our shopping cart of choice is offered via PayPal. We do offer other options! Just ask!

Yes. Additional pages may be added. For additional page rates, click here.

You may add pages so long as you do not go over the next package level. For example: The Starter Site Package includes 3 pages. You may add 2 pages to this package for a total of 5 pages. A third additional page would give you a total of 6 pages which is the Advantage level. This means you would be charged the Advantage Package rate instead of the Starter Site price. The same goes for the Advantage Package. You may add up to three pages to this package for a total of 9 pages. You may add as many pages as you would like to the Advantage-Plus Package. For additional page rates, click here.

Yes. We offer Web Hosting at very competitive rates. Click here to learn more about our hosting services. Web Hosting may be purchased separatly from our Design Packages.

If you prefer not to host your site with us, we will work to find a suitable web-host for you. If you have a host in mind, let us know!

You will never be charged for something without first being consulted for approval.

We offer Domain Name Registration for a low yearly fee of $9.95. This means you can get your own unique www.yourname.com web address. You may register .com, .net, and .org names. This is FREE when you sign up for our Premium Hosting Packages.

If your site is hosted by New Heights Web Services, your address will be www.yourname.newheightsweb.com, unless you register a unique domain name.

If your site is hosted elsewhere, your Web Address is determined by your host. Consult with your Web Host for your exact Website Address.

This can be done in two ways. You may make the changes yourself, or you may have us do it for you. Once any site is complete, we "transfer ownership" of it to you by turning over the login id's and password's. This gives you complete control of the site to make any changes or upgrades on your own. If you do not have the time or resources to maintain the site yourself, we can do it for you.

If you want us to make a change for you - we request that you give us a weeks notice before you want it completed. We understand that special circumstances can call for immediate changes to a site. We will accomodate these requests for a small fee (up to, but never more than, $5.00 depending upon change needed).

We do not have a phone number listed for this reason only: This is a home run business. For the sake of privacy for my wife, I have chosen not to list our phone number. We have young children, and, for her to have to worry about answering the phone for business is a stress I prefer not to burden her with. I am more than happy to give my phone number upon agreeing to do business. Until this point, I prefer initial contact by email or fax.